Frequently Asked Questions
Everything you need to know about your next favorite bikini.
How do I find my perfect fit?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for our Brazilian-cut styles or contacting our fit experts for personalized advice.
What is your return policy?
We accept returns and exchanges within 30 days of delivery, provided the swimwear is unworn, unwashed, and has all original tags and hygiene liners intact.
How should I care for my Cristalina swimwear?
To preserve the vibrancy and elasticity of your suit, we recommend hand washing in cold water with mild soap and laying it flat to dry in the shade. Avoid rough surfaces and high chlorine levels.
Do you offer international shipping?
Yes, we ship our collections worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
When will my order ship?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking number to follow your package's journey.
Are your materials sustainable?
We are committed to conscious fashion. Many of our pieces are crafted using recycled nylon and eco-friendly dyeing processes to minimize our environmental footprint.